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Choose who to email

Who to email with Galactic Outreach, the rule it applies to every city it can search, and how to keep a scraped list from becoming a spam complaint.

By Joan Gumban · Last updated 1 October 2026

Why does the list matter so much?

A scraped list is a hypothesis about who might want to hear from you. It is worth spending the ten minutes it takes to test it, because the cost of being wrong is not a low reply rate. It is a sending domain that stops reaching inboxes at all.

What to remove

Every search so far has returned rows that should not be contacted, and no heuristic catches them all. Read the queue in All leads before a batch is written, and remove anything that is not a real prospect.

The do-not-contact list

Anything you add to the do-not-contact list is skipped from then on, and stays skipped through future searches. Use it for the rows you remove and for anyone who asks to be left alone by any route: a reply, a phone call, anything.

Which countries can I email?

Whether you may email a business at all depends on where it is. Country rules lists the rule Galactic applies to every city it can search: leads in Germany, Spain, Poland, the Netherlands and Singapore are held and never sent to, because the law there requires opt-in first or forbids mail to addresses collected from the web, and no setting overrides that.

Everywhere else the law still asks something of you: an opt-out in every email, a sender who is who they say they are, and in the EU and UK a lawful basis for using the address, usually legitimate interest, that you can explain if asked. Galactic cannot judge that for a particular person; the Terms say so.

Sources

  • GDPR (EU 2016/679), Articles 14 and 21
  • EU ePrivacy Directive 2002/58/EC, Article 13
  • ICO: electronic mail marketing (PECR)
  • FTC: CAN-SPAM Act compliance guide

How is a country's rule chosen?

Every search is for a city, and each city Galactic can search carries one rule for its country. The rule is set when the queue is built, from the same table the product reads, so this page and the product cannot disagree.

A lead in a country marked opt-in first is held: it is never queued, and the safety checks block any batch that contains one. There is no setting that overrides this. A city outside the table is held too, as unknown jurisdiction.

Country rules

Some conditions in the table are yours to keep, because Galactic records them but cannot check them. In the UK and Ireland the address must belong to a company, not a sole trader. In Canada and Australia it must be one the business publishes itself, with no notice beside it refusing unsolicited email, and your message must be relevant to the person's work. A search collects published addresses; a list you import may not be.

CountryCitiesWhat Galactic doesThe rule it applies
United States (US)Atlanta, Austin, Boston, Chicago, Denver, Los Angeles, Miami, New York, San Diego, San Francisco, SeattleSendsCAN-SPAM: an opt-out and a real postal address
United Kingdom (UK)London, ManchesterSends, to company addresses onlyPECR corporate subscriber exemption: companies and LLPs only
Ireland (IE)DublinSends, to company addresses onlyB2B to corporate addresses, with sender ID and an opt-out
France (FR)ParisSendsB2B allowed when relevant to the recipient's profession
Canada (CA)Toronto, VancouverSends, to published addresses onlyCASL implied consent: conspicuously published, no notice refusing unsolicited email, and relevant to the person's role; sender ID, a mailing address and an unsubscribe in every email
Australia (AU)Melbourne, SydneySendsSpam Act inferred consent: published with the holder's agreement, no notice refusing it, and relevant to their work; sender ID and an unsubscribe in every email
India (IN)Bangalore, MumbaiSendsNo law on commercial email; the DPDP Act's consent duties apply from about May 2027
Hong Kong (HK)Hong KongSendsUEMO: opt-out
Philippines (PH)ManilaSendsData Privacy Act: opt-out
Germany (DE)Berlin, MunichHolds every leadUWG §7 requires opt-in, even B2B
Spain (ES)Barcelona, MadridHolds every leadLSSI requires explicit prior consent
Poland (PL)WarsawHolds every leadElectronic Communications Law art. 398: prior consent for commercial email, businesses included
Netherlands (NL)Amsterdam, RotterdamHolds every leadTelecommunicatiewet art. 11.7: opt-in; the business exemption covers only addresses published for receiving unsolicited offers
Singapore (SG)SingaporeHolds every leadSpam Control Act s.9: no email to addresses collected by software that searches the web for them; bulk mail also needs <ADV> in the subject
Anywhere elseAny city not listedHolds every leadUnknown jurisdiction
The rule as this product applies it, read from its own table on 27 September 2026. It is not legal advice about your campaign.

Sources

  • FTC: CAN-SPAM Act compliance guide
  • ICO: electronic mail marketing (PECR)
  • Ireland: S.I. No. 336/2011 (ePrivacy Regulations)
  • EU ePrivacy Directive 2002/58/EC, Article 13
  • CNIL: commercial prospecting by email (France)
  • Canada's Anti-Spam Legislation (CASL)
  • Canada: Electronic Commerce Protection Regulations (CRTC), s. 2
  • Australia: Spam Act 2003
  • India: DPDP Act commencement, G.S.R. 843(E)
  • Singapore: Spam Control Act 2007
  • Hong Kong: Unsolicited Electronic Messages Ordinance (Cap. 593)
  • Philippines: Data Privacy Act of 2012 (RA 10173)
  • Germany: UWG §7
  • Spain: LSSI (Ley 34/2002)
  • Netherlands: Telecommunicatiewet, art. 11.7
  • Poland: Electronic Communications Law (Dz.U. 2024 poz. 1221)
  • GDPR (EU 2016/679), Articles 14 and 21
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On this page

  • Why does the list matter so much?
  • What to remove
  • The do-not-contact list
  • Which countries can I email?
  • How is a country's rule chosen?
  • Country rules
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